Providing Solutions is an Important Differentiator

Overview
A national manufacturer/distributor with products including lawn care fertilizer and mulch has been a Cherry’s Industrial Equipment customer for a number of years. During that time, Cherry’s has designed and manufactured pallet inverters to help the company with the challenges of storing and moving product throughout its United States locations to varied final destinations.
 
This company’s products are distributed to many big box stores. It is not uncommon to see bags of mulch, for example, piled up on pallet after pallet at locations such as Lowe’s, ready for customers eager to begin home or commercial property improvement and beautification projects.
 
How the product gets from the national manufacturer to the individual stores across the country is an interesting and at times complex story. This case study zeroes in on a crucial part of that process.


The Challenge
The client seeks to eliminate the need for human stacking and restacking of product on pallets where material is stored for long periods of time
The client seeks a customized design of pallet inverters which address the company’s unique storage and stacking requirements
The client seeks assistance with electrical and voltage issues in operating of machines
Abbreviated turnaround time requested due to customer need


The Solution
Cherry’s addressed high voltage and safety issues, recommending modifications to electrical panel to avoid potential “arcing during maintenance and light curtains for employee safety during operation.
Cherry’s designed modifications to inverter to allow for better placement of product on pallet and to accommodate facility requirements
Met tight turnaround timetable required by client; accomplished in part through use of electronic communications


The Results


Conclusion
A detailed, thoughtful discovery discussion can help both parties grasp a fuller understanding of what is needed to help the company operate at peak efficiency and reduce the likelihood of worker injury.
“One size does not fit all.”